BckrOUND - Frequently Asked Questions (FAQ)
1. What is BckrOUND?
BckrOUND is a clothing brand that offers stylish, comfortable, and high-quality apparel.
2. Where is BckrOUND based?
BckrOUND is based in Melbourne, Australia
3. How can I place an order
Select your preferred items, choose your size, and proceed to checkout.
4. What payment methods do you accept?
We accept most credit cards and PayPal.
5. Do you ship internationally?
Yes, we offer international shipping, shipping fees and delivery times may vary based on your location.
6. How long will it take to receive my order?
Orders are typically processed within up to 7 business days. Shipping times depend on your location.
7. Can I return or exchange an item?
Please visit our Returns & Exchanges page for more information on how to proceed.
8. What sizes do you offer?
We offer from Small- XL. Please check our Size Charts for detailed measurements and fit information.
9. How do I care for my BckrOUND clothing?
We recommend following the care instructions on the garment’s label.
10. Do you collaborate with other brands or creators?
Yes, we are open to collaborations! If you're interested in working with BckrOUND, please reach out to us via our Contact page with your proposal.
11. How can I stay updated on new releases and special offers?
Follow us on our social media channels and subscribe to our newsletter to be the first to know about new collections, exclusive offers, and upcoming events.
12. Who can I contact for further questions?
If you have any other questions, feel free to contact our customer support team through the Contact page on our website. We’re here to help!